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Sovereign TroubleShooting Guide

 

Fault Possible Causes for Fault Solution  

Low temperature 

The machine displays the warning for approximately 1 minute after starup.  The solution will normally put itself right after heating up.  

If the error continues, turn off/on.  

Error: No Water 

The error occurs when then flow meter doesn’t receive enough cycles in a programmed time. Check mains is on. 

Fill water tank 

No Coffee Beans 

If no coffee is detected in the machine this error will come up Load the hopper with coffee 

Check the position on the group outlet shutter 

Waste Bin Full  

Waste bin full Remove tray, clean it and refit it 

Long Distribution 

The distribution of coffee is taking a longer time than usual. Adjust the grinding time to coarser.  

Clean the group showers 

*Check that there is voltage to the output solenoid.  

Resist. Faulty 

The element is broken or disconnected *Check for disconnected wires 

*Replace element 

Temp.Sensor Err.

 

The probe is broken or disconneted *Check wire connection 

*Check condition of probe *if   scaled up, descale  

*Replace probe if no other option 

Fail.Water Level

 

Water pressure 

Input solenoid faulty 

Level ball broken or disconnected 

Check mains pressure 

*Check condition of solenoid. *Replace parts 

*Reconnect level ball or replace 

Boiler overfill 

The probe needs cleaning  

Dosage Error 

Doser broken or disconnected *Reconnect doser 

*Replace doser 

F.Esprss.Unit.Pos 

The group motor does not work 

The position detector does not work properly 

*Check to see if there is voltage going into motor, check to see if the motor has seized up. Loosen motor or replace. 

*Check that the switch is it the correct position, check to see if it not broken off or jammed. 

*Otherwise replace 

No Waste Bin Bin isn’t in or back in correctly Take out bin and try again 

 

*Remember to clean daily and these errors will rarely appear.  

* for technical use only 

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